Terms & Conditions

By accessing this website, you confirm that you are a licensed professional, researcher, or authorized representative of a licensed institution. You agree to comply with all applicable laws and regulations regarding the purchase and use of research compounds. If you do not agree with these terms, you must not use our services.

Our products are sold exclusively to verified professionals and institutions for legitimate research purposes. We reserve the right to: • Request verification documents including professional licenses, institutional affiliation, and identification • Reject or cancel orders from unverified accounts • Terminate accounts that provide false or misleading information • Report suspicious activity to relevant authorities All account applications are subject to our verification process, which typically takes 24-48 hours.

IMPORTANT: All products sold by PenLab Peptide are intended for RESEARCH PURPOSES ONLY. Our products are: • NOT intended for human or animal consumption • NOT intended for diagnostic, therapeutic, or medicinal use • NOT approved by any regulatory agency for clinical use • Sold strictly for in-vitro research and laboratory use By purchasing our products, you acknowledge and agree that you will use them solely for legitimate scientific research in accordance with all applicable laws and regulations.

Order Processing: • All orders are subject to verification and acceptance • We reserve the right to refuse or cancel any order at our discretion • Order confirmations do not constitute acceptance until verification is complete Shipping: • We ship via DHL Express within 3-5 business days to most European destinations • Shipping times may vary based on destination and customs processing • Risk of loss transfers to you upon delivery to the carrier • We are not responsible for delays caused by customs or regulatory inspections You are responsible for ensuring compliance with import regulations in your jurisdiction.

Payment Methods: • We accept bank transfer payments only • All orders require completion of our KYC (Know Your Customer) verification process • Payment must be received before order processing begins Pricing: • All prices are displayed in Euros (€) and include applicable taxes • We reserve the right to modify prices without prior notice • Promotional offers may be subject to additional terms and conditions

Due to the nature of our products and regulatory requirements: • Returns are only accepted for damaged or incorrect items • Return requests must be submitted within 7 days of delivery • Products must be unopened and in original packaging • Refunds will be processed within 14 business days of receiving returned items We do not accept returns for: • Change of mind or incorrect ordering • Products that have been opened or tampered with • Orders rejected by customs in your country

To the maximum extent permitted by law: • PenLab Peptide shall not be liable for any indirect, incidental, or consequential damages • Our total liability shall not exceed the amount paid for the specific product in question • We are not liable for any misuse of products or non-compliance with research protocols • We make no warranties regarding fitness for any particular purpose You agree to indemnify and hold PenLab Peptide harmless from any claims arising from your use of our products or violation of these terms.